Visitor rules

Officer Uncle

Hi! I'm Officer Uncle and I keep an eye on the rules here 👮

The essentials in brief

For children over 3 years old

Accompanying person must be over 18

Clean clothes and socks are required

Admission is paid according to the tariff

1
Adults, children, parents and authorized representatives of a child, as well as other persons intending to visit the MOKA KIDS Children's Entertainment Center (the “Center”), must read this policy before entering the premises. The presence of a child or any other visitor in the MOKA KIDS play room and payment for the visit confirm that the child's parents/authorized representatives or the visitor have read this policy and fully understood and accepted it.
2
The MOKA KIDS Children's Entertainment Center is a facility located in a shopping center and includes the Play Area, the Changing and Waiting Area and the Reception Area. The Play Area is the territory intended for paid visitor activities in accordance with this policy; it includes the Reception Area and is enclosed by walls with stained-glass windows and decorative railings.

3
The Center is intended for adults and children over 1 (one) year old.
4
To keep the MOKA KIDS experience safe and comfortable for visitors, we do not let accompanying adults into the Play Area unless we have determined that there is enough free space in the auxiliary area.
5
The accompanying person must be over 18 years old. Accompanying persons are not charged.

Officer Uncle

Socks are a must! Officer Uncle is serious about this 🧦

6
Once you pay according to our tariffs, your child may enter the Play Area. All MOKA KIDS fees are calculated per person. Payment for the time spent in the Play Area, as well as for the use of the toys available there, must be made immediately before visiting the Center in accordance with this policy. Keep the payment receipt until your child leaves the Play Area.
7
If you stay in the Play Area longer than the time you paid for, you must pay not the difference between two tariffs but the extra time you stayed, according to the MOKA KIDS tariffs.
8
In the case specified in section 10, the Extra time tariff will apply.
9
Once you have entered the Play Area, your right to a refund lapses.
10
Memberships and gift certificates are non-refundable and non-exchangeable.
11
Partially used memberships are also non-refundable.
12
A gift certificate cannot be exchanged for cash. If you choose a tariff of at least one hour, you can use any such certificate to pay. More than one gift certificate cannot be applied to a payment.

13
Visitors who have paid for the visit may use the Play Area and the toys, accessories and other property located there.
14
All visitors must wear clean clothes and socks.
15
We may use photos and videos taken at the Center as we see fit, including posting them on social media, without notifying MOKA KIDS visitors or obtaining their consent.
16
A child's parent or authorized representative must look after the child independently while at the Center. The Center is not responsible for any consequences that may occur in the Children's Center.

Officer Uncle

Let's look out for one another — Officer Uncle likes that 🤝

17
We are not responsible for the consequences of any actions of any person who comes to the Center.
18
We are not responsible for harm to a visitor's health or property resulting from a violation of this policy; we are not responsible for accidents (falls, scratches, bites, bruises, etc.).
19
Responsibility for harm caused to others or to themselves by a child under 14 lies with the child's parents or authorized representatives. Responsibility for harm caused by a minor over 14 or by an adult lies with that person, in the manner established by law according to the circumstances. We bear no responsibility for the consequences of any actions of anyone who comes to the Center.
20
We are not responsible for any items you bring into the Center, including items left on shoe racks or hanging racks. The Center has no cloakroom or any other special area or equipment for storing guests' belongings.
21
If you lose or misplace any of your belongings while at the Center, contact the police in accordance with the law.

Bringing in any sharp, piercing or cutting objects, explosives, flammable or toxic substances, or any other items that are considered potential weapons or pose a danger.
Leaving the play area without informing the supervisor.
Breaking, hitting or throwing toys or accessories, crushing models, running, fighting, pushing, or showing aggression toward children, staff or any other people in the Center.
Bringing pets.
Entering the play area with strollers, scooters or roller skates, or with any other items that could damage the facility or harm other visitors.
Taking any parts, toys or equipment out of the premises.

Call or write to us — let's go through the rules together.

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