Privacy Policy
At mokakids.az, protecting the privacy of our visitors' and customers' personal data is very important to us. This Privacy Policy explains how the information collected about you when you use our website is used and protected.
1. Information we collect
When you visit our website or place an order, we may collect the following information:
- First and last name
- Contact details: email address, phone number
- Delivery address
- Order and payment details
- IP address and technical information about your device
2. How we use information
The personal information we collect is used for the following purposes:
- Accepting and delivering orders
- Providing customer support
- Improving the website's functionality and user experience
- Sending information about promotions and news (only with your consent)
3. Children's information
We pay special attention to protecting children's personal data. We do not knowingly collect any information from persons under 13 through the website. If such a case is discovered, the data will be deleted immediately.
4. Cookies and tracking technologies
We use cookies to improve your experience on our website. Cookies allow us to:
- Remember certain preferences in your browser
- Collect analytics (which sections of the site are viewed most)
You can disable cookies in your browser settings at any time.
5. Sharing of information
Your personal information is shared with third parties only in the following cases:
- With our logistics and payment partners to fulfil orders
- With law enforcement authorities as required by law (only upon request)
Under no circumstances is your personal information sold to third parties for advertising or other commercial purposes.
6. Data protection
Your data is stored on secure servers and protected by modern technical measures. We carry out continuous monitoring and updates to minimise possible risks.
7. Your rights
As a user, you have the right to:
- View and correct the information we hold about you
- Request the deletion of your data
- Unsubscribe from email notifications
To exercise these rights, contact us at [email protected].
8. Changes to this policy
This Privacy Policy may be updated from time to time. If there are important changes, we will inform you on the website.
Want to delete your mobile app account?
Send a request and your account and related data will be deleted.